Emotional Value: Creating Strong Bonds with Your Customers Janelle Barlow

ISBN:

Published: April 1st 2000

Kindle Edition

310 pages


Description

Emotional Value: Creating Strong Bonds with Your Customers  by  Janelle Barlow

Emotional Value: Creating Strong Bonds with Your Customers by Janelle Barlow
April 1st 2000 | Kindle Edition | PDF, EPUB, FB2, DjVu, talking book, mp3, RTF | 310 pages | ISBN: | 3.68 Mb

Todays consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -theMoreTodays consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences.

This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers feelings when they positively experience products and services -to their customers experiences.Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.



Enter the sum





Related Archive Books



Related Books


Comments

Comments for "Emotional Value: Creating Strong Bonds with Your Customers":


e-skauto.pl

©2010-2015 | DMCA | Contact us